Shop | OriginalRootsForever

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Shipping/Fulfillment Policy

All orders are subjected to PROCESSING TIME which is 1-12 business days.

SHIPPING DELIVERY TIME

US based orders are usually 1-5 business days. Add an additional week for Internationally based orders. With all orders expect delay possibilities due to the COVID-19 impact. Delivery will be through USPS, UPS, DHL, FED-EX, or Drop Off (Local Area).

Thank you for visiting & make everyday Original!

Tag us in your customer photos & get featured on our Instagram story @OriginalRootsForever.

Contact us at

OriginalRootsForever@gmail.com

© 2008-2023 by Jackson-Dean Investments (JDI), Original Roots Forever and Dr. LaShonda Jackson-Dean. Names are Trademarked. All Rights Reserved. No permission, whether expressed or implied is given to copy any portion of this site without written consent from Dr. LaShonda M. Jackson-Dean. Original Roots Forever.

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Refund Policy

We accept cancellations within 24 hours of purchase. However, any custom handmade products, Seasoning, Body Butters, Body Scrubs, Body Oils, Body Balms, Hair Oils, SZN, and etc. are not available for Exchange or Store Credit. All Sales Are Final. (No Refunds).

All products and labels are made by hand therefore, any color variations are considered acceptable.

Subscription Boxes are considered Final Sale and are not eligible for Returns or Exchanges. (No refunds).

If there is an issue with your box please contact customer service and we will do everything we can to assist you.

All Seasoning, Hair Oils, Bath/Skin Cream and Exfoliator items are considered Final and are not eligible for Returns or Exchanges. (No Refunds).

Sale and clearance items are considered Final and are not eligible for returns or exchanges. (No Refunds)

Therefore you need to be certain that any slight variations occurring between the actual color, and the representation on our website and the product will be deemed acceptable. Please read the full product descriptions.

Please be sure your address is accurate as we are not responsible for undeliverable packages.

ALL PRODUCTS are FINAL SALES, NO REFUNDS.

Digital Products are considered FINAL SALE (No Refund)

Candles are considered FINAL SALE (No Refund)

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